CHIA Convention & Exhibit 2020

June 14 - 17, 2020 • Riverside, CA
View full program schedule and descriptions, presenters and exhibitors below.
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Presenters

Sponsors

Exhibitors

Schedule

  • 14 June
  • 15 June
  • 16 June
  • 17 June

3M Health Information Systems

Best known for our market-leading coding system and ICD-10 expertise, 3M Health Information Systems delivers innovative software and consulting services designed to raise the bar for clinical documentation improvement, computer-assisted coding, mobile physician applications, case mix and quality outcomes reporting, and document management. Our robust healthcare data dictionary and terminology services also support the expansion and accuracy of your electronic health record (EHR) system. With nearly 30 years of healthcare industry experience and the know-how of more than 100 credentialed 3M coding experts, 3M is the go-to choice for 5,000+ hospitals worldwide that want to improve quality and financial performance.

15 June

Nancy Andersen, MS, RHIA, CCS

President 2019 -2020
CHIA Board of Directors

15 June

Aquity Solutions

Aquity Solutions delivers measurable healthcare business improvements through industry-leading Fluency HIM, RCM, and CDI technology. Our virtual scribe, medical coding, interim management, and medical transcription services accurately capture the complete patient story. Seamlessly integrating with your EHR and documentation workflow, Aquity delivers better data and better services to achieve better clinical and financial results.

16 June

Artifact Health

Artifact Health builds technology that makes it easier for physicians to manage administrative demands so they can provide high quality care to their patients.

15 June

Rita Bowen, MA, RHIA, CHPS, CHPC, SSGB

Vice President, Privacy, Compliance, and HIM Policy/Privacy Officer
MRO
With over 40 years of experience and expertise, Rita Bowen, MA, RHIA, CHPS, CHPC, SSGB, Vice President of Privacy, Compliance and HIM Policy is one of MRO’s HIM superstars—an industry-respected author, presenter, educator and Past President of AHIMA. Rita and her team empower MRO clients to enhance PHI disclosure compliance through consultative reviews of Release of Information policies and procedures, privacy reporting and analytics, and a variety of HIPAA compliance resources and tools.

16 June

17 June

Kamar Braish, MS, RHIA

Director, Health Information Management Services
Children's Hospital Of Orange County
Kamar Braish serves as volunteer at the regional and state levels. She is a 2018-2019 CHIA Delegate to AHIMA and 2018-2019 GOCHIA President. She has severed on multiple CHIA committees including Convention Committee, Mentorship Committee, and Nominating Committee, and in multiple roles in Northern California Health Information Association.

15 June

Sandy Brewton, RHIT, CCS, CICA, CHCA, CPC

Senior Consultant
Panacea Healthcare Solutions, Inc.
Sandy Brewton brings 25 years of experience in HIM. Sandy offers expertise in inpatient, outpatient and professional services record audits, including review and validation of MS-DRG assignment and quality of physician documentation; coder and provider training and education to improve documentation quality and clarify code assignment; and recommendations for medical records operations and instructing facility staff on ICD-10-CM/PCS, and CPT coding guidelines. Sandy has worked at academic medical centers and provides additional expertise in multispecialty outpatient surgery coding and pediatrics.

17 June

Dana Brown, MBA, RHIA, CHC, CRC

President
Reimbursement Management Consultants, Inc.
Dana Brown founded Reimbursement Management Consultants in 1994, with the desire to assist health care facilities in obtaining correct reimbursement and minimizing lost revenue through complete and accurate coding, documentation improvement, and education. Prior to founding RMC, Ms. Brown performed DRG validation, admission, and utilization reviews for the Oregon PRO/QIO and held positions as HIM Director and Assistant Director. Ms. Brown has extensive management, education and coding experience spanning her 30+ years in HIM. Ms. Brown’s expertise in compliance, inpatient coding, DRG’s/MSDRG’s, risk adjustment, OIG and RAC targets, as well as CDI round out her areas of focus at RMC.

14 June

Gloryanne Bryant, RHIA, CDIP, CCS, CCDS

HIM Coding Professional and Consultant
Gloryanne Bryant is an HIM coding professional and leader for over 40 years. In her past roles, Gloryanne has been the corporate director at two large health care systems overseeing coding quality and education. Gloryanne is a nationally recognized speaker, author and advocate for the HIM profession. She is currently semi-retired working part-time as an independent HIM coding compliance consultant and educator. Ms. Bryant continues to advocate for clinical data quality and is passionate about helping health care have reliable and compliant clinical data.

14 June

Maria Caban Alizondo, MOL, MLC, RHIT, FAHIMA

Director, HIMS
UCLA Health
Maria Caban Alizondo is the Director of HIMS at UCLA Health System and the CHIA Past President, 2019-2020.

15 June

17 June

Daniel Chavez, MBA

Executive Director
San Diego Health Connect
Daniel J. Chavez joined San Diego Beacon HIE as Executive Director in March 2013 with more than 30 years of health care information technology experience. He has an extensive track record of cultivating startups, business development and product marketing. Previously, he served as Vice President of Marketing and Business Development for Independa, a San Diego-based innovator that provides solutions to help the elderly remain independent. In his previous positions, Chavez was Executive Vice President at Payformance Corporation, Senior Vice President and General Manager of the medical division of Immersion Corporation, and Senior Vice President at Availity. His prior experience includes IBM, GTE, SAIC, Stellcom Technologies and CSC. He holds a BA from San Jose State University and an MBA from Stanford University.

17 June

Marie Conde, MPA, RHIA, CCS, FAHIMA

Past President, 2004-2005
CHIA Board of Directors
Marie Conde has over 25 years experience as a HIM professional and educator. She was previously the Program Director and Instructor of the Health Information Technology Program at City College of San Francisco. Ms. Conde is an independent consultant involved in providing coding services remotely and at various hospitals. Marie Conde has served on the CHIA Board of Directors and is a proud Past President of CHIA. Marie continues to serve as a volunteer leader for CHIA on various committees.

14 June

Margaret DeFilippis, RN, JD, CCDS, CDIP, CCS, CPC

CDI Specialist
Managed Resources, Inc
Margaret has more than thirty years of clinical and legal experience. She graduated from University of Pennsylvania School of Nursing and worked as a Registered Nurse in Critical Care. After becoming the Head Nurse of a Critical Care Unit, Margaret attended Villanova University School of Law. Upon graduation, she worked as a trial lawyer at the Manhattan District Attorney’s Office and then as a litigator in health care law. After raising her children, she earned her CCS and CPC and worked a medical coder. She then worked as a clinical documentation integrity specialist for several years, earning her CCDS and CDIP. She is currently employed with MRI as a CDI Specialist writing appeals to denials and specializing in implementing contemporary and comprehensive CDI solutions.

17 June

Kathryn DeVault, MSL, RHIA, CCS, CCS-P, FAHIMA

Manager, HIM Consulting Services
United Audit Solutions, Inc.
Kathryn DeVault has more than 20 years of experience within the HIM arena, most recently serving as the Senior Director, HIM Practice Excellence, Coding and Reimbursement for AHIMA from 2008 to 2014 prior to joining UASI in March of 2014. Kathryn has been one of the primary ICD-10-CM/PCS content developers and instructors for the AHIMA ICD-10-CM/PCS Academy since 2009. She has authored and provided support for AHIMA online coding education, including the AHIMA Coding Basics program. Ms. DeVault also served as a technical advisor for the Association on ICD-9-CM, ICD-10, and CPT coding publications. Kathryn is an AHIMA-approved ICD-10-CM/PCS Trainer/Ambassador and has presented numerous seminars and educational sessions on coding and HIM-related topics.

14 June

Kathy Giannangelo, MA, RHIA, CCS, CPHIMS, FAHIMA

President
KGC Consulting, LLC
Kathy Giannangelo has a comprehensive clinical terminologies, classification, and data standards background with extensive experience in the health information management and informatics field. Her company, KGC Consulting, LLC, has worked with a number of clients including RKL Health Informatics, American Medical Association, and AHIMA. She is editor of AHIMA’s Healthcare Code Sets, Clinical Terminologies, and Classification Systems; a fourth edition was published July 2019. Kathy was map lead for SNOMED International for over 5 years and she also taught a graduate level course on clinical terminologies. Previous positions include coding specialist for the National Committee for Quality Assurance, Apelon’s director of content management, and medical informaticist with Language and Computing. She has worked in various HIM roles, including director, practice leadership with AHIMA, senior nosologist, vice president of product development, education specialist, director of medical records, quality assurance coordinator, and CDC research team manager.

16 June

Dr. Lawana Gladney

Emotional Wellness Doctor, Speaker, Trainer, Author and CEO of Emotional Wellness
Dr. Gladney has presented speeches and training sessions internationally. She has worked with many Fortune 500 companies and clients such as: IBM, Pitney Bowes, AT&T, Aetna, Brinker International, Pepsico, Freddie Mac, U.S. Department of Defense, Pentagon, and TI just to name a few. She is a media personality and has been featured in Ebony, Dallas Morning News, Redbook.com, Rollingout.com as well as other national magazines, radio, and TV programs, including Tom Joyner Morning Show, Michael Baisden Radio Show, and “Washington Watch” with Rowland Martin. She is the author of four books, co-author of four, creator of the Psychology for Success audio series, and GPS Gladney Prosperity System. She has served on many boards, including the National Speaker’s Association and Meeting Professionals International, and won numerous awards: Dallas Business Journal Women in Business and Quest for Success from Dallas Black Chamber. She is the emotional wellness doctor that can help you achieve the life you want and deserve. Her expert advice and inspiration has reached over 40 million. Her latest book that is available in bookstores everywhere is entitled If You Are in the Driver’s Seat, Why Are You Lost? The Roadmap to an Amazing Life!

15 June

Colleen Goethals, MS, RHIA, FAHIMA

Vice President, Mid-Revenue Cycle
Xtend Healthcare, LLC
Colleen Goethals has over 25 years of health care experience possessing vast knowledge of HIM operations, revenue cycle management and is a subject matter expert of privacy and security. Her experience also includes HIM/Revenue Cycle Regional Director, Privacy Officer; adjunct college instructor; EHR implementation specialist; speaker and author. Colleen is a past AHIMA Board member, past-President of the Illinois Health Information Management Association (ILHIMA), ILHIMA Distinguished Member, an AHIMA fellow and NARA Certified in Federal Records Management. She is also the recipient of AHIMA’s Triumph Award for Advocacy and Policy.

15 June

Rachael Goodman, RHIA, CPC-A

System Administrator
Children's Hospital Of Orange County

15 June

Ruth Hauser, RHIA, CDIP, CHPC, CPHQ

Director, HIM
Children's Hospital Los Angeles
Ruth has been an HIM director for over 30 years and is a Proud Past President of CHIA (1997).

17 June

Holly Jagielinski, MPH, RHIA

Assistant Professor
San Diego Mesa College
Holly Jagielinski holds a bachelor’s degree from Loma Linda University in Health Information Administration and a master’s degree of Public Health from San Diego State University. Holly has worked as a health information supervisor for both outpatient and acute care facilities and has been working in education for the last seven years. Her current role is a full-time tenure track faculty member at San Diego Mesa College in both the Health Information Technology associates program as well as the Health Information Management bachelor’s program. Holly is currently a co-chair of the CHIA Academics Committee.

15 June

Caleb Jesudasson, RHIA

Coding Manager
Kaiser Permanente
Caleb Jesudasson is a coding manager and specializes in surgery coding. Caleb educates on key CPT components. As the Co-Chair of the CHIA Coding Data Quality Committee, he is dedicated to accurate and compliant coding.

17 June

Seth Katz, MPH, RHIA, FAHIMA

Third-Year Director
AHIMA Board of Directors
Seth Jeremy Katz is the Associate Chief Information Officer at Truman Medical Centers. During more than twelve years at Truman, Seth has held a number of roles supporting the departments of Health Information Management, the Project Management Office, IT Training and Nursing Informatics. He also works on a variety of strategic projects such as referral management and patient engagement, with a current focus on building up Truman’s Innovation Center and their telehealth presence. Under his leadership, the Truman HIM department has been awarded both the 2013 Grace Award and a 2017 Innovation Award. Outside of Truman, Seth is a consulting faculty member for the HIM program at the University of Kansas Medical Center.

16 June

Deanna Klure, RHIT, CDIP, CCS

Director, Coding Education, Nosology, CAC & CDI Business System Applications
Kaiser Permanente
Deanna Klure has over 22 years combined experience in inpatient and outpatient coding, auditing and coding compliance. In addition to her role at Kaiser Permanente, she also is a coding instructor for Loma Linda University School of Allied health. Deanna has dedicated her career to mentoring coding professionals in accurately applying ICD-10, ICD-9 and CPT codes. As the Co-Chair of the CHIA Coding Data Quality committee, she enjoys working with others

17 June

Korchek Technologies

Korchek has been leading the healthcare industry in system implementation, data migration & archiving, and custom software solutions since 1997. We understand that true clinical transformation and the optimization of clinical information is only realized by using the right people, processes and technologies. Our industry experience allows us to provide paramount implementation processes and technology solutions to complement any healthcare environment.

15 June

Mei Kwong, JD

Executive Director
Center for Connected Health Policy
Mei Wa Kwong has over two decades of experience in state and federal policy work. She is the Executive Director for the Center for Connected Health Policy (CCHP), the federally designated National Telehealth Policy Resource Center. She has written numerous policy briefs, crafted state legislation and led several coalition efforts on a variety of issues and assisted states in their telehealth efforts, particularly in Medicaid and public health. Ms. Kwong is recognized as a national expert on telehealth policy. She helped create the model statute language that became the basis of the 2011 California state legislation that updated California telehealth law, published several articles on telehealth and telehealth policy in various peer reviewed journals and is the co-author of CCHP’s 50 State Medicaid Telehealth Reimbursement Survey. She has been consulted by state and federal lawmakers on telehealth legislation and policy and is sought out by the media to provide insight on telehealth issues. Ms. Kwong is a sought-after speaker who has spoken to a variety of audiences including health industry executives, physicians, journalists, attorneys and various national organizations.

16 June

Susan Labow

Vice President
Receivables Optimization, Inc.
Ms. Labow is a subject matter expert in revenue cycle optimatization, and former president of Healthcare Fianncial Management, S. California. She is also a frequent speaker for HMFA, CAHAM, NAHAM, AAHAM.

16 June

CL

Caily Langston

Manager I, Health Analytics Branch
Office of Statewide Health Planning and Development
Ms. Langston is a manager in the Healthcare Analytics Branch within the Office of Statewide Health Planning and Development (OSHPD) who helps promote the overall strategic direction for analyses of health care quality, outcomes, and utilization; data services that facilitate stakeholder access to using data in their own analyses and work; and engagement of stakeholders to increase the usefulness and impact of OSHPD data and analytic products.

16 June

Starla Ledbetter, MHSA, RHIA, PMP

Chief Data Officer
Office of Statewide Health Planning and Development
With over 30 years of health care experience, Ms. Ledbetter serves as the Chief Data Officer and Chief of the Enterprise Data Operations Branch in the Information Services Division with OSHPD. Ms. Ledbetter serves on NAHDO’s board of directors and as the Co-Chair of the Payer Typology Committee of the AHIMA’s Public Health Data Standards Committee. She is an active member of the California Health Information Association (CHIA) and the American Health Information Management Association (AHIMA). Ms. Ledbetter has a bachelor’s degree in Health Information Management from The Ohio State University and holds a Master of Health Services Administration from St. Mary’s College.

16 June

Maureen Matthews

Director, Business Development
Panacea Healthcare Solutions, Inc.
Maureen has been working in health care since 1992. She has spent her career working for payors, providers and HIM/compliance vendors in roles in managed care and business development. She partners with her clients to deliver improved operational results.

17 June

Kevin McDonald, HCISPP

Chief Operating Officer and Chief Information Security Officer
Alvaka Networks
Kevin B. McDonald is COO and CISO at Alvaka Networks, a computer network services and security provider in Irvine, California. A highly trusted technology and security expert, he advises on personal and physical security, cybersecurity regulatory compliance, enterprise technology and public policy. He is chair of the Orange County Sheriff/Coroner's Technology Advisory Council and The Anaheim, California, Police Chief's Technology Advisory Group, and a member of the Orange County Homeland Security Advisory Committee, The U.S. Department of Homeland Security's Unmanned Aerial Vehicle Working Group, FBI's Infragard, The High Tech Crime Consortium and the U.S. Secret Service's Los Angeles Electronic Crimes Task Force.

17 June

Medarcus, LLC

Medarcus is a healthcare IT product and services company based in Chino Hills, CA and Washington DC. We offer a variety of services to our healthcare customers as well as a state-of-the-art software solution for health information management departments, SurePatient is intended to help Medical Records Departments streamline the management of their duplicate medical records management, Coding Management support with productivity report tracking. On the services side, our experience makes us uniquely qualified to assist our customers with the most challenging projects within the healthcare enterprise. We offer quality consultants at fair rates to our clients by way of services for EMR Implementations and   Interoperability, MRN Duplicate and Overlay Handling and Legacy Data Migration.

15 June

Melany Merryman, RHIA

Director, HIM and Clinical Documentation and Coding Integrity
Torrance Memorial Medical Center
Melany Merryman is the President-Elect of CHIA, 2019-2020. With over 35 years of HIM experience, Melany is currently the Director of HIM and Clinical Documentation and Coding Integrity departments for Torrance Memorial Medical Center. She describes her career as spanning three states, three vendors, and twelve health care systems. During that time, she received a bachelor degree in Health Information Administration from The College of St. Scholastica in Duluth, Minnesota and a master degree in Strategic Leadership from Stephen’s College in Columbia, Minnesota. In 2017, Melany received the CHIA Mentor award for her long history of supporting students from a number of colleges and universities for their directed practice experience.

17 June

MMRA

MMRA provides health care facilities nationwide with reliable and well-managed release of information services. The driving force behind MMRA’s success is its knowledgeable staff and credentialed management with expertise in health information. Our excellence and dedication have contributed to our sustained growth and continued customer satisfaction.

Norwood Staffing Solutions

Norwood is a team of staffing experts devoted to connecting top talent nation-wide with health care groups seeking Middle Revenue Cycle professionals and solutions

16 June

Karen Pickering, RHIT, CCS

Consultant
Pickerson Solutions, LLC
Ms. Pickering received her RHIT certificate in 1990 and her CCS in 1994. She is proficient in ICD-10-CM, ICD-9-CM and CPT/HCPCS coding and has 32 years experience and is an expert in coding, auditing, and mentoring to healthcare facilities and HIM professionals. She performs comprehensive coding reviews to assure correct and compliant coding practices in a multitude of health care settings including acute inpatient and outpatient, rehabilitation, partial hospitalization and risk adjustment. Karen also helped create, and is the content expert for, the auditing software program ReviewMate by Pickerson Solutions, LLC. Ms. Pickering is a native to Riverside and moved to Okeana, OH, near Cincinnati, in May of 2017 where she and her husband enjoy organic vegetable gardening and tending to their 10 chickens and 2 dogs.

17 June

Adriana Preciado, RHIA

Assistant Director, Health Information Management Services
UCLA Health
Adriana Preciado is the Assistant Director of Health Information Management Services at UCLA Health with 25 years of experience. She is currently responsible for department operations, special projects, and EPIC system implementation and applications support. She has extensive knowledge and experience in implementing the electronic record, HIMS education and systems training. Adriana has a passion for mentoring new HIM graduates and is part of the Professional Practicum Experience Program offered at UCLA. In her spare time, she serves her community on mission trips to Mexico and spending time with her family.

16 June

Diane Premeau, MBA, MCIS, RHIA, CHP, CHC

Director, HIM
San Francisco Department of Public Health
Diane is an HIM professional with over 20 years of script, a Proud Past President of the CHIA, recipient of the CHIA Professional Achievement Award and has served on the AHIMA House of Delegates as a representative from CHIA. Diane has worked in a variety of health care industries including acute, long term, and mental health. She has been a consultant in some interesting environments including prisons, jails, rehabilitation hospitals, multi-campus systems, and continues as a federal court appointed medical record expert. Diane has an MBA from Stephens College in Columbia Missouri; Bachelors Degrees in Psychology and Sociology from University of California, Santa Barbara and received her certification in health information administration from Stephen’s College, Columbia Missouri, with credentials as an RHIT and RHIA.

17 June

Debra Primeau, MA, RHIA, FAHIMA

President
Primeau Consulting Group, Inc.
Debi Primeau is Primeau Consulting Group’s Founder and President and leads the consulting practice in providing information governance, HIM staffing and auditing services. Debi has held positions in ambulatory care, acute care, and has worked with large consulting companies overseeing clients in Health Information, CDI, Audit and Education, and Privacy and Security. Debi has a degree in business management, in addition to a graduate degree in organizational management. She is an AHIMA Fellow, Past-President of the California Health Information Association, received the CHIA Distinguished Member award in June 2013 and the Industry Champion Award in June 2018. She currently serves a three year term as a Commissioner on the AHIMA Commission on Certification of Health Informatics and Information Management (CCHIIM)

16 June

Primeau Consulting Group, Inc.

Primeau Consulting Group, Inc. is a health information management consulting company established to provide high quality health information services to its clients through the deployment of HIM best practices developed through extensive experience and knowledge of the health information industry. Primeau Consulting Group offers a variety of customizable and scalable solutions with unparalleled customer service by delivering the highest quality professionals available with the best results.

16 June

Karen Proffitt, MHIIM, RHIA, CHP

Vice President, Industry Relations and Chief Privacy Officer
Just Associates, Inc.
Over the past three decades, Karen has held numerous HIM leadership positions in various hospitals and health systems. In her current role, she advocates for improving health care data quality, works with the best and brightest in the EMPI space and assists clients with strategic and operational MPI management consulting. Throughout her career, she has been an active member of AHIMA and has held numerous HIM state board positions, including past president of THIMA.

15 June

Connie Renda, MA, RHIA, CHDA

Director, Client Relations
MRO
Connie Renda has been in the health information field since 1996. Professor Renda has been a member of AHIMA and CHIA since 2000, and serves on the CHIA Board of Directors as a second-year director. Her educational background includes a Bachelor of Arts degree from Santa Clara University in Psychology, a Master of Arts degree from San Diego State University in Psychology and Statistics, and a Master of Arts degree from the College of St. Scholastica in Health Information Management and Healthcare Informatics.

17 June

Albert "Skip" Rizzo, Ph.D.

Director, Medical Virtual Reality, Institute for Creative Technologies; and Research Professor, Dept. of Psychiatry and School of Gerontology, University of Southern California
Skip Rizzo, Ph.D. is the Director of Medical Virtual Reality at the USC Institute for Creative Technologies. Over the last 25 years, Skip has conducted research on the design, development and evaluation of VR systems across the domains of psychological, cognitive and motor functioning in healthy and clinical populations.

15 June

Stacy Rogers, MSHI, CPC

Director, NLP Innovation
Optum, Inc.
Stacy Rogers is responsible for leading NLP developers in expanding technology for computer-assisted coding (CAC) as well as new clinical NLP applications. She has a Bachelor of Arts degree in Linguistics from the University of California San Diego and a Master of Science in Health Informatics from the University of San Diego. Stacy also holds a Certified Professional Coder (CPC) credential from AAPC and has over 15 years of experience at Optum360.

16 June

Nena Scott, PhD, MSEd, RHIA, CCS, CCS-P, CCDS

Director, Coding Quality and Professional Development
TrustHCS
Nena Scott currently leads the team of professionals who monitor the quality product provided by our 500+ coding professionals at TrustHCS who provide coding services across the US. Her team also provides on-going education to the various teams inside TrustHCS and to clients. Nena brings with her several years in management roles as well as many years as educator. She has over 30 years as a coding and auditing professional and maintains various credentials focused on the HIM community. For over two decades, Nena has led professional development, quality improvement and industry education sessions for health information management professionals, clinical staff, and providers in the healthcare industry. As a professional educator, Nena's experience spans a wide range of health information topics including ICD-10-CM/PCS, CPT, revenue cycle management, inpatient and outpatient clinical documentation improvement, quality improvement, billing and health care law and ethics. She has served in a management capacity in the Health Information Management department. She is also an active member of the Research and Periodicals Workgroup of the Council for Excellence in Education (CEE) and is a certified ICD-10-CM/PCS trainer with AHIMA. She is on the panel of Accreditation Reviewers, CAHIIM Education and an active member of both AHIMA and Mississippi Health Information Management Association.

17 June

Daniel Sergile

Deputy Chief Information Security Officer
Ciox Health
Daniel Sergile is a 25-year veteran in the information technology field. For the last 19 years, he has been dedicated solely to information security. During that time, he has started up information security programs in multiple sectors of business to include the banking and telecommunications sectors. Mr. Sergile built the information security program at Cox Communications. He has secured companies globally to include Canon Europa and Rabobank International. Before coming to CiOX, he built the security program for CertusBank as their CISO. Mr. Sergile is also a veteran of the United States Army and held the additional duty as an information systems security officer.

17 June

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Sarah Skallet

Research Scientist, Clinical Data Group
Office of Statewide Health Planning and Development
Ms. Skallet is a research scientist with the Clinical Data Group at the Office of Statewide Health Planning and Development (OSHPD). Her primary role at OSHPD includes a variety of data mapping and linkage projects for the upcoming Healthcare Payments Database resulting from Assembly Bill 1810. Prior to joining OSHPD, she worked at the California Department of Public Health (CDPH). There she served as a data quality control specialist for the Center for Health Statistics and Informatics and also as a business process analyst incorporating technology needs for the Viral and Rickettsial Disease Laboratory. She earned a Master of Public Health degree at Drexel University in Philadelphia, PA.

16 June

Letha Stewart, RHIA

Director
QuadraMed
Letha Stewart is a senior HIM professional with 20 years of experience in EMPI Software implementation projects, EMPI Cleanup projects, and data analytics. She is the solutions architect for QuadraMed's software and services.

15 June

Swellbox

Swellbox provides health data and engagement solutions to hospital systems and college health centers. Its Record Request Wizard enables patients to submit online records requests with photo ID capture, 2-factor authentication, medical term definitions, and automated request guidance. Since its unveiling at the Biden Cancer Summit in 2018, the Wizard has earned the endorsement of AHIMA, ROI vendors, hospital systems, and policymakers. 

16 June

Anthony Tapney

Manager, Patient Data Section
Office of Statewide Health Planning and Development
Anthony Tapney has been with OSHPD for six years and is currently a manager in the Patient Data Section where he previously served as the Regulation and Expected Source of Payment Specialist. Mr. Tapney earned a Master of Business Administration from California State University, Sacramento.

16 June

Vivian Thomas, RHIA, CHPS, CHDA, CDIP, CPHQ

Surveyor/Medical Record Consultant
California Department of Public Health
Vivian Thomas travels the state to validate state and federal regulation compliance of licensed health facilities. A UCLA School of Public Health graduate, Vivian has worked as: HIM director in hospitals, quality assurance expert, consultant to health networks, and HIT program instructor. She also took career turns as a customer service manager for a major airline and as a mortgage lending manager for a national credit union. She was chosen California Department of Public Health P.H.A.M.E. awardee in leadership in 2018 and is thrilled to serve as a CHIA Board of Direction in 2019-2021.

15 June

Esther Tolentino, RHIT, CPHI, CHTS-IS, CHTS-PW

HIM Director, Technology/Education
Huron Consulting Group (for Adventist Health)
Esther is an experienced HIM professional with over 20 years in the health care business and revenue cycle processes, with advanced knowledge of information governance and technology applications. She was involved in the EHR build across 19 acute hospitals and multiple clinics, and her unique expertise enabled her to hold various corporate, regional and facility roles to advance usage of EHRs. Esther is actively pursuing a doctorate degree in Health Law.

15 June

Destinee Tormey, MS

Principal Linguist
Optum, Inc.
Destinee Tormey has 16 years of experience developing linguistic resources and NLP technologies for both the private sector and the National Library of Medicine. Her areas of focus include biomedical lexicography, knowledge representation, and clinical information extraction. She earned her MS in Computational Linguistics at Georgetown University.

16 June

Dana Victor, RHIT

System-wide Assistant Director, HIM
UC San Diego Health
Dana to actively uses and maximizes his 10+ years of project management and health care operations experience though direct operational oversight of Point-of-Care Scanning, Deficiency Analysis, Data Integrity Management, Release of Information, and the fulfillment of Commercial/Government audit requests. He is a die-hard problem solver who enjoys analyzing big data and making it meaningful for the organization. He will graduate in the summer of 2020 with a Bachelor of Science in Health Information Management from the University of Cincinnati and will pursue a master’s degree in Health Informatics.

17 June

Bill Wagner, CHPS, CPCO

Chief Operations Officer
KIWI-TEK, LLC
Bill Wagner is the Co-Founder and Chief Operating Officer for KIWI-TEK, LLC. In his role, Bill oversees all coding operations for the company’s outsourced domestic coding services for hospitals, health systems, and physician practices. In addition, he serves as privacy officer to ensure all protected health information (PHI) managed by KIWI-TEK on behalf of its client sites is protected and secure. As a national speaker and author, Bill maintains deep industry knowledge and awareness of evolving medical record coding, revenue cycle, and privacy and security rules that impact healthcare providers and their business associates. Bill holds a bachelor’s degree in marketing from Indiana University Bloomington.

17 June

Wanda Ziemba, EJD, MFA, RHIT, CCS, CHC, CHCO/CHCC, CPC

HIT Faculty and Program Director
City College of San Francisco
Wanda Teresa Ziemba is a Health Information and Compliance Specialist, who has been involved in the health care arena for over 30 years. Wanda is currently the HIT Program Director at City College of San Francisco and currently teaches HIM courses at Santa Barbara City College. Prior to this she was a consultant for Primeau Consulting Group and the Coding & Data Integrity Manager and Acting Privacy Officer for the UCSF Benioff Children’s Hospital Oakland. She graduated from Concord Law School in December 2010, receiving the Executive Juris Doctor in Health Law and the prestigious Sue Lane Award for pursuit of academic excellence. She has had extensive legal training in health care issues, including health law, bioethics, malpractice, health policy, auditing and monitoring, and risk assessment, as well as experience serving as liaison between all management levels, across multiple organizational functions and between health care organizations and regulatory bodies which provided her with a sound foundation for negotiating complex health care delivery and reimbursement issues. 

14 June

DecisionHealth

Bronze

AE & Associates, LLC

Aviacode, Inc.

BESLER

Caban Resources, LLC

Change Healthcare

DecisionHealth

Bronze

Diversified Medical Records Services, Inc.

Dolbey

EDCO Health Information Solutions

Excite Health Partners

Exela Technologies, Inc.

Extract Systems

GHR RevCycle Workforce (formally HCTec)

GRM Document Management

Healthcare Cost Solutions, Inc.

Healthcare Resource Group, Inc.

HIM Academic Programs

himagine solutions, inc.

Integrity Document Solutions, Inc.

KIWI-TEK, LLC

Loma Linda University

Medarcus, LLC

MRO

Optum360

Panacea, A Career Step Company, LLC

Past Presidents Information Hub

Perry Johnson & Associates, Inc.

Pickerson Solutions, LLC

Primeau Consulting Group, Inc.

Reimbursement Management Consultants, Inc.

Sharecare Health Data Services, LLC

The College of St. Scholastica

TrustHCS

United Audit Systems, Inc.

University of San Diego

Wipfli LLP

Pre-Convention Tutorial

RHIT/RHIA Exam Prep **

08:30 AM 04:00 PM

Strengthen and reinforce the competencies necessary to prepare for the RHIT or RHIA certification examination. Review domain competencies: Data Content, Structure & Standards, Information Governance, Information Protection; Access, Disclosure, Archival, Privacy & Security; Informatics, Analytics & Data Use; Revenue Cycle Management; Compliance; and Leadership. (6 CEUs)

** Pre-convention tutorials require a separate registration fee.

Speakers

Pre-Convention Tutorial

CCS Exam Prep **

08:30 AM 04:00 PM

Continue your professional growth and enhancement of your career with a Certified Coding Specialist (CCS) credential. This interactive examination preparation course will include a review of the test components and requirements. Gain plenty of hands-on practice in coding exam-related questions and validate your coding skills. Prepare for successful completion of the CCS exam. (6 CEUs)

Attendee Requirements: Attendee must bring all three (3) codebooks (ICD10 CM/PCS and CPT-4).

** Pre-convention tutorials require a separate registration fee.

Speakers

Pre-Convention Tutorial

Building a Compliant Outpatient CDI Program **

09:00 AM 12:00 PM

Outpatient clinical documentation improvement (CDI) is a quickly growing area for documentation improvement processes. This session will provide an overview of what an effective outpatient CDI program entails and deliver tools for creating a successful program, including samples for querying compliantly in the outpatient setting.

Risk adjustment documentation and coding requirements are also growing areas. An overview of the risk adjustment model, hierarchical condition category code capture rules, and tips for compliant documentation will be provided. CDI for emergency department visits, observation encounter coding, injection and infusion coding, along with tips for documentation improvement and increased code capture will also be addressed. (3 CEUs)

** Pre-convention tutorials require a separate registration fee.

Speakers

Pre-Convention Tutorial
Special Event

CHIACON 101 – Calling All Newcomers! **

04:30 PM 05:30 PM

Attending CHIACON for the first time? This complimentary session, designed for convention first timers, emerging professionals and students, will help attendees navigate through the educational sessions, Exhibit Hall, social events and everything in between. Meet other first timers, network and learn how to make the most of your convention experience. 

** Pre-convention tutorials require a separate registration fee.

Speakers

Exhibit Hall
Special Event

Welcome Reception*

05:30 PM 07:30 PM

Kick-off the convention and join HIM colleagues and Exhibitors to network and mingle during this opening event in the Exhibit Hall. Light appetizers and beverages will be served. Bar hosted by Riverside Convention Center.

*Ticket included with full registration. Additional tickets sold separately.
Exhibit Hall

Exhibit Hall Open

05:30 PM 07:30 PM

Exhibit Hall

Exhibit Hall Open, Breakfast with Exhibitors

07:30 AM 09:00 AM

General Session

Welcome, CHIA Recognition and Scholarship Awards Ceremony

09:00 AM 09:40 AM

Recognize and celebrate professionals making a difference in the HIM industry and emerging professionals on the cusp of their HIM careers.

Speakers

Keynote

If You’re in the Driver’s Seat, Why Are you Lost? A Roadmap to an Amazing Life!

09:40 AM 10:40 AM

Overwhelmed with the changes in the HIM industry when it comes to technology, compliance, data integrity and best practices? Struggling with the never-ending cycle of new ideas and management strategies where you were not even a part of the discussion? HIM professionals are required to know more and do more, yet have less time and resources, which creates stress, anxiety and ultimately burnout. And this does not even include the list of life challenges faced before coming to work. It is time to recalibrate!

If this sounds like you, do not miss out. Learn strategies to help map out your professional and personal life direction. Hear about solutions that help manage work, life, stress and health. Change your life and get on the road to building success in your life and career. Gain insight into emotional wellness, setting boundaries and managing stress, making a difference where you are, and mapping a plan.

Speakers

General Session

Virtual Reality: A Review of the Future

10:45 AM 12:15 PM

The use of virtual reality (VR) simulation technology has encouraging results when addressing cognitive, psychological, motor and functional impairments across a wide range of clinical health conditions. Hear a description of the various forms of VR technology and learn about the trajectory of clinical VR over the last 25 years in addressing health and clinical treatment of anxiety disorders, PTSD, pain management, autism and neurological conditions. Find out about the use of artificial intelligence and virtual human technology for clinical training, health care coaching and clinical interviewing.

Speakers

Exhibit Hall

Exhibit Hall Open, Exhibit Hall Cafe

12:00 PM 02:00 PM

Industry Innovation
Track 1: Health Information Integrity Best Practices

Measuring MPI Data Quality

02:00 PM 02:45 PM

Roughly 50% of hospitals perform data cleanups, and even fewer measure data quality. Many errors exist in master patient index (MPI) data resulting in duplicate and overlay patient records, including misspellings, incorrect date of birth, missing information and inaccurate names. Learn straight-forward analysis techniques to improve MPI data quality, patient safety and revenue cycle.

Speakers

Industry Innovation
Track 3: Innovation

Closing the Loop Between Clinical Care and Revenue Integrity

02:00 PM 02:45 PM

Together, 3M and M*Modal are transforming the experience of health care by closing the loop between clinical care and revenue integrity with advanced artificial intelligence (AI). Learn about proactively engaging clinicians by closing care gaps earlier and more effectively, while creating more time with patients and less time in the electronic health record.

Speakers

Industry Innovation
Track 1: Health Information Integrity Best Practices

Data Accuracy and Regulation

02:50 PM 03:35 PM

Understand who regulates an organization’s data and how that data is regulated. Learn how to recognize what happens if data governance policies and practices are not in compliance with regulations and discover how to ensure the accuracy of an organization’s data.

Speakers

Industry Innovation
Track 3: Innovation

Transforming Query Delivery and Tracking with Mobile Technology for Providers

02:50 PM 03:35 PM

Learn how to analyze key decision points that lead health systems to implement new physician query technology. The impact of making this decision and discussing the advantages of mobile query delivery will be discussed.

Speakers

Track 1: Health Information Integrity Best Practices

Duplicates and Data Quality: The Impact on HIEs and ACOs

03:40 PM 04:25 PM

Learn how the increased use of health information exchanges (HIEs) and the shift in payment models to accountable care organizations (ACOs) has pushed duplicate record and data quality issues to the forefront. These entities often span multiple organizations and have much larger populations, so accurate matching is essential. Uncover how to use HIM skills to help an organization succeed in these new areas.

Sponsored by: 
TEST

Speakers

Track 2: Organizational Management and Leadership

How to Lead Leadership Through EHR System Outages

03:40 PM 04:25 PM

Discover how one hospital is preparing for electronic health record (EHR) downtimes as HIM best practices, specific to disaster response affecting licensed health care facilities, are discussed. Enhance training and readiness of facility workforce for documentation of care, useful disaster toolkit, release of information workflow, and EHR backup procedures during incidents. The panelists will share how to improve response times, minimize disaster recovery gaps, and review current resources and regulations for HIM disaster preparedness.

Speakers

Track 3: Innovation

The Role of HIM in Data Analytics: Don’t Be Left Out

03:40 PM 04:25 PM

Explore how data analytics skills are critical to the future of HIM and opportunities afforded to health information professionals.

Speakers

Track 1: Health Information Integrity Best Practices

Leading MPI Management: Improving Data Quality and Minimizing Errors

04:30 PM 05:15 PM

The importance of accurate patient identity and patient matching is often underestimated – yet it is a “dig deal.” Master patient index’s (MPIs) are the foundational backbone required to support optimal health information exchange and quality patient care. Understand today’s patient matching challenges and their root causes; learn about the operational and financial impacts of poor MPI quality and recommended steps for mitigating issues.

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Track 2: Organizational Management and Leadership

West Coast Collaborative

04:30 PM 05:15 PM

Speakers

Track 3: Innovation

The Thoughtful Disruptor's Guide to Leading Innovative Change

04:30 PM 05:15 PM

Thoughtful disruption is the process of considering how to make change in a meaningful way and how to present ideas that have impact and are potentially long lasting. Explore best practices in leading strategic change through stories and profiles. Understand how to lead change in complex systems and be a catalyst for innovation. Review profiles of several thoughtful disruptors showcasing how small ideas can become big ideas through persistence and framing. Learn how change frameworks are integrated into processes and the benefit of adopting a change strategy to help catalyze ideas.

Speakers

Exhibit Hall

Exhibit Hall Open, Breakfast with Exhibitors

07:30 AM 09:00 AM

General Session

AHIMA Update: Empowering People to Impact Health

09:00 AM 09:50 AM

Make AHIMA��s mission your mantra too. Learn about AHIMA’s 2020-2023 strategic plan and how to help move the mission forward.

Speakers

General Session

Commission on Certification for Health Informatics and Information Management Update

09:50 AM 10:50 AM

The Commission on Certification for Health Informatics and Information Management (CCHIIM) is an AHIMA commission dedicated to assuring the competency of professionals practicing HIIM. Learn how this Commission impacts the HIM profession and how to get involved.

Sponsored by:

Speakers

General Session

HIM’s Role in Today’s Health Care Eco-System as HIM is Reimagined

11:00 AM 12:00 PM

Today’s HIM professionals must evaluate their work environment and imagine how their profession and required skill sets will evolve with ongoing industry changes, including advancements in technology. Explore new opportunities, roles and pathways to the future of HIM, including training and education, along with partnerships through outsourcing.

Speakers

Exhibit Hall

Exhibit Hall Open, Exhibit Hall Cafe

12:00 PM 02:00 PM

Industry Innovation
Track 2: Evolving Topics

Career Development 2020: Staying Ahead of the Curve

02:00 PM 02:45 PM

Advancing a career is more complex than simply being good at a job. Take an in-depth look at career development strategies, including resume optimization, LinkedIn best practices, personal branding, value add initiatives and leadership traits to equip you with the tools needed to navigate a successful professional journey.

Speakers

Industry Innovation
Track 3: Patient Experience

Easy Ways to Empower Patients: Usage Data from the Record Request Wizard

02:00 PM 02:45 PM

The record request process is often unnecessarily painful for patients. Fortunately, simple solutions can help organizations remove friction and improve access. The Swellbox Record Request Wizard is a HIPAA-compliant electronic signature solution that streamlines PDF record request forms with one snippet of code. The Wizard removes barriers to access by making the health system's unique PDF request form mobile-friendly, and allowing patients to attach a photo ID. This is especially useful for lower-income patients, many of whom depend on a smartphone for internet access.

Swellbox has analyzed data from thousands of Record Request Wizard users in order to identify unnecessary barriers to patient record access. Join us for a data-driven discussion about smartphone usage, types of records requested, timing of requests and patient feedback. Hear firsthand from a Record Request Wizard implementer.

Speakers

Industry Innovation
Track 2: Evolving Topics

Unraveling the Information Governance Assessment

02:50 PM 03:35 PM

Still confused about information/data governance? Know how to identify areas within an organization where data is at risk? Need an action plan to get started? Gain the insight, tools and action plans to get started with an information/data governance assessment based upon an actual hospital's experience.

Speakers

Industry Innovation
Track 3: Patient Experience

Physician Burnout to Business Traction

02:50 PM 03:35 PM

Physician burnout is a major crisis tied closely to clinical documentation overload. While tech vendors struggle to find stress relieving solutions, the scribing market is booming with well-documented success. Explore physician burnout; how the government and the American Medical Association are responding; and the advantages and disadvantages of competing scribe deployment models.

Speakers

Track 1: Consumer Advocacy

OSHPD 2020: What You Need to Know

03:40 PM 04:25 PM

Learn the latest information and changes happening at the Office of Statewide Health Planning and Development (OSHPD). Hear the results of stakeholder surveys and how OSHPD products will be changing to meet data users’ needs. Understand how to navigate the new System for Integrated Electronic Reporting and Auditing (SIERA) system, which will take the place of MIRCal in 2021. Obtain a brief update on the Cost and Transparency Rx (CTRx) Program and the Healthcare Costs Transparency Database, often referred to as an All Payer Claims Database (APCD).

Speakers

Track 2: Evolving Topics

Current Federal and California Telehealth Policy Change Updates: What to Expect for 2020-2021

03:40 PM 04:25 PM

Recent changes in telehealth policy on both on the federal and state levels has created greater opportunities to utilize the technology to provide health services. Hear an update of the changes to telehealth policy, both nationally and in California. Find out what’s on the horizon and where telehealth could be headed next, including policy trends.

Speakers

Track 3: Patient Experience

ROI Strategies: Improving Quality, Turn Around Time and Patient Access

03:40 PM 04:25 PM

Find ways to improve the quality, turnaround time and patient access in release of information (ROI). Different types of strategies pursued at a large teaching organization to improve services to patients and external customers will be reviewed.

Speakers

Track 1: Consumer Advocacy

Senior Medicare Patrol: A Role on the Horizon for HIM

04:30 PM 05:15 PM

Once a health information professional retires from full-time work, people often ask “what do they do with their time?” Hear how one retired HIM professional found the perfect retirement “job” as a member of the Senior Medicare Patrol, and how this job could be a key HIM role as well. Learn about how to empower and assist Medicare beneficiaries, their families and caregivers to prevent, detect and report health care fraud, errors and abuse.

Speakers

Track 2: Evolving Topics

Exploring Social Determinants of Health in the Medical Record

04:30 PM 05:15 PM

Social determinants of health (SDOH), such as homelessness, food access and literacy, impact patient health and providers are beginning to add SDOH to the medical record. Learn how and where SDOH is documented today in a review of medical records. Explore documentation, coding and technology options to improve SDOH capture.

Speakers

Track 3: Patient Experience

Understanding the Patient Experience and Access Through the Eyes of Revenue Cycle

04:30 PM 05:15 PM

Speakers

Special Event

CHIA Fiesta*

06:30 PM 09:30 PM

Join the fiesta and discover why the Mission Inn Hotel & Spa is known as one of the most extraordinary hotels in the world! Don’t miss all the fun celebrating CHIA members and volunteers with food, games and entertainment. Bring your beautifully embroidered blouse and colorful skirt, favorite sombrero or vibrant rebozo, fancy serape and dress to show your fiesta spirit!

*Ticket included with full registration. Additional tickets sold separately until Monday at 6:00 pm or until sold out.
Track 1: Privacy, Security and Cybersecurity

Lock Your Backdoor: Steps to Ensure Business Associate Compliance

08:00 AM 08:45 AM

Identify common risks related to business associates (BA), learn the latest Office for Civil Rights (OCR) requirements regarding security risk assessments, and hear about vendor risk management best practices to identify, assess, manage and continuously monitor third-party security risks. Discover recommendations for stronger BA agreements, along with must-have contract terms to mitigate breach risk. Discuss real-world examples of third-party vendor and BA breaches including fines, outcomes and what could have been done to prevent the event.

Speakers

Track 2: Mid-Revenue Cycle

Preventing and Appealing Denials

08:00 AM 08:45 AM

Denials of payment by insurers have a significant financial impact on an organization‘s viability. Coding professionals and clinical documentation integrity specialists play a critical role in preventing and appealing denials. Learn how crucial it is to deal effectively with denials. Gain an understanding of how to prevent denials and discover successful tactics for appealing denials.

Speakers

Track 3: Coding, CDI and Compliance

Common Coding Errors

08:00 AM 08:45 AM

Understand the most common coding errors made since the inception of ICD-10-CM, using audited data from a large pool of information; 306 hospitals, 6,161 audits and 5,277 coding professionals. Find out the top ten most common coding errors for inpatient, outpatient and profee visits. Gain ideas for coding audits and discover alerts for the most common problem areas.

Sponsored by:

Speakers

Track 4: eHIM/EHR Best Practices

Artificial Intelligence in Health Care

08:00 AM 08:45 AM

Artificial intelligence (AI) is a rapidly emerging technology solution in health care. Contrary to the thought process that AI will become more prevalent in the years to come, big changes are coming as early as 2020. Discover what is being done at health care organizations as they try to understand and stay ahead of the curve.

Speakers

Track 1: Privacy, Security and Cybersecurity

Into the Breach: Successfully Coming Out on the Other Side

08:50 AM 09:35 AM

Learn “what is a breach” and gain an understanding into the working of a breach, the structure of an investigation and how to escalate information to the right teams. Experience mock examples of breaches and how they could have been successful or what made them a success.

Speakers

Track 2: Mid-Revenue Cycle

California CC/MCC and Case Mix Trends: Using Data to Drive Focused Audits and Education

08:50 AM 09:35 AM

Learn how California has performed after four full years of utilizing ICD-10. Understand favorable and unfavorable payment trend groups and the importance of major complication or comorbidity (MCC) or complication or comorbidity (CC) capture benchmarks for focused audits. Gain an understanding of potential groups impacted, in light of proposed CMS inpatient prospective payment system (IPPS) 2020/2021 changes. Learn how this data can drive a focused audit and education plan to deliver correct data capture and accurate reimbursement.

Sponsored by:

Speakers

Track 3: Coding, CDI and Compliance

2021 and the Future of E/M Coding

08:50 AM 09:35 AM

The American Medical Association and the Centers for Medicare and Medicaid Services (CMS) are looking at evaluation and management (E/M) coding changes and CPT changes are also on the horizon. Understand key E/M coding and documentation requirements. Gain a deeper understanding of the reasoning behind the changes and where to locate resources when additional questions arise with new guidelines and changes.

Speakers

Track 4: eHIM/EHR Best Practices

Consent Management: Challenges, Opportunities and Future Direction

08:50 AM 09:35 AM

Consent management in health care, social services and wellness segments is a growing need. Understand the current state that consent management plays in a variety of health care settings. Learn about the history, as well as laws and regulations leading to the existing consent landscape. Gain an understanding of the components and technologies of a proposed solution as well as the potential barriers and obstacles to implementing a solution.

Sponsored by:

Speakers

Track 1: Privacy, Security and Cybersecurity

How Ransomware Can Ruin the Day: Ways to Win Against Attackers

09:45 AM 10:30 AM

Can an organization recover from a mass deletion or ransomware attack? Walk through an attack and recovery event. Gain real-world advice on surviving in today’s security challenged cyber environment and be empowered to avoid becoming the next cyber victim!

Sponsored by: 

Speakers

Track 2: Mid-Revenue Cycle

Creating a Culture of Excellence in Revenue Cycle

09:45 AM 10:30 AM

Take a deep dive into behind the scenes successes and challenges from pre-registration to cash collection. Understand who the stakeholders and players are and discover mindsets that can lead to the greatest successes or bottlenecks. Recognize how to develop “incremental moments of change” and develop partnerships during all phases of transformation to overcome obstacles.

Speakers

Track 3: Coding, CDI and Compliance

ICD-10 Coding Survivor: Who’s Getting Voted Off the Island?

09:45 AM 10:30 AM

Join coding professionals for an exciting game of ICD-10 Coding Survivor. This interactive coding session encourages attendees to learn while showing off their coding skills. Questions about ICD-10-CM/PCS, CPT and specific coding scenarios will be featured. Don't miss this fun educational event!

Speakers

Track 4: eHIM/EHR Best Practices

Patient Portals: Serving the Underserved

09:45 AM 10:30 AM

Patient portals are the go-to electronic health record (EHR) solution to engage patients and increase patient involvement in care. There has been insufficient exploration into the needs of vulnerable and underserved patient populations and their access to information and care via patient portals. Learn how vulnerable and underserved patient populations integrate and utilize technology to support engagement in their care. Understand how HIM professionals can support interventions and efforts in this space.

Speakers

Thought-Leading Roundtable
Track 1: Privacy, Security and Cybersecurity

Privacy Dashboards: What Should be Tracked and Reported

10:35 AM 11:30 AM

Every privacy incident yields valuable data that can be analyzed to improve compliance, enhance operational processes and resolve breach issues – from large privacy events to smaller incidents, which are now all being reviewed with a watchful eye by the Office for Civil Rights (OCR). Since multiple departments may release protected health information (PHI), privacy is an enterprise-wide concern. Review ways to stay ahead of the curve through data monitoring by using privacy dashboards and analytics.

Thought-Leading Roundtable: Engage with professional colleagues in the HIM Community for thought-leading discussions from like-minded leaders who will collaborate with participants to address today’s HIM challenges and prospective solutions.

Speakers

Thought-Leading Roundtable
Track 2: Mid-Revenue Cycle

HIM Management in the Revenue Cycle Space

10:35 AM 11:30 AM

Participate in a roundtable discussion with other HIM professionals who are actively involved with revenue cycle integrity within their organizations. Join in an open discussion of what is working well, where the challenges lie and how the revenue cycle space can become a future direction for more HIM professionals.

Thought-Leading Roundtable: Engage with professional colleagues in the HIM Community for thought-leading discussions from like-minded leaders who will collaborate with participants to address today’s HIM challenges and prospective solutions.

Speakers

Thought-Leading Roundtable
Track 3: Coding, CDI and Compliance

How to Have a Successful CDI Program with "Just a Bunch of Coders"

10:35 AM 11:30 AM

Is it possible to have a successful CDI program with HIM coding professionals concurrently coding and looking for clinical documentation improvement (CDI) opportunity during the patient's admission? Is there any value to the diagnosis related group (DRG) mis-match discussion between nurses and coding professionals in the traditional approach to CDI? Learn how one hospital kept nurses on the floor taking care of patients and left the coding and query-writing to the HIM coding professionals.

Thought-Leading Roundtable: Engage with professional colleagues in the HIM Community for thought-leading discussions from like-minded leaders who will collaborate with participants to address today’s HIM challenges and prospective solutions.

Speakers

Special Event

CHIA Delegate Check-in

11:30 AM 12:15 PM

Special Event

CHIA Member Engagement Luncheon and Meeting (formally House of Delegates)*

12:15 PM 03:00 PM

Attend the first annual CHIA Member Engagement Meeting and closing luncheon. Participate in this fantastic opportunity to engage and connect with HIM leaders from across the state and contribute to the House of Delegates discussion that will shape CHIA’s future. Meet the 2020-2021 CHIA Board of Directors and hear the progress being made on CHIA’s 2020 - 2022 Strategic Initiatives along with the 2020-2021 President’s Message. You can still beat the traffic home and stay for this important session.

*Ticket included with full registration. Additional tickets sold separately.